The July 2024 releases of Dentrix Canada include the following features:
- Miscellaneous Features
- Bug Fixes
Miscellaneous Features
- You can now submit secondary preauthorization estimates electronically using iTrans. However, since iTrans does not support secondary preauthorization estimates, Dentrix submits secondary preauthorizations as though they were primary preauthorizations. Once the primary and secondary EOBs are returned, practices must manually adjust any preauthorization amounts for their patients. For more information, please refer to Creating secondary dental preauthorization estimates and Changing preauthorization estimate claim information in the Dentrix Help.
- A new paint type commonly called “remineralization” has been added to Dentrix. You must assign the Remineralization paint type to a procedure code with a “Tooth” Treatment Area. In the Patient Chart, the Remineralization paint type appears on selected teeth with the letter “R.” For more information, please refer to the Dentrix 2024 Canada Release Guide.
Bug Fixes
- If you clicked the subscriber selection icon in the Insurance Information dialog box, you could select the same plan for both Primary and Secondary Insurance coverage. This is no longer allowed. (24.13)
- If you closed the More Information dialog box, the selected patient was removed from the Patient Chart. (24.13)
- If you clicked the More Information toolbar button in the Patient Chart, the Smart Image panel was disabled. (24.13)
- If you created an appointment from a completed new patient appointment, the appointment was labeled a new patient appointment until you reopened the Appointment Book. (24.13)
- If you opened the Dental Insurance Benefits and Coverage dialog box from an appointment block to update Deductibles/Maximums, an error occurred. (24.13)
- If you did not save changes in the Dental Insurance Benefits and Coverage dialog box, the dialog box stopped responding. (24.13)
- If you changed the payment date or payment amount of a claim, the Ledger stopped responding. (24.13)
- Resolved search result inconsistencies in the Select Patient dialog box. (24.13)
- Claims sent to iTrans for one patient’s claim incorrectly opened another patient’s older EOB, and the input file was invalid. (24.14)
- COB claims were being sent to secondary insurance providers even when primary insurance coverage of the procedures was 100%. (24.14)
- Submitting claims electronically caused the Opening Data Files dialog box to stop responding. (24.14)
- Custom procedure codes with extensions added to existing codes were not listed alphabetically in the Procedure Code Setup dialog box or the Procedure Code List. (24.14)
- The Continuing Care window displayed the logged in provider’s full name only regardless of preferences settings. (24.14)
- In the Select Patient dialog box pressing Enter did not open the Family File to the selected patient. (24.14)
View the Release Guide.
These versions of Dentrix Canada were known as 24.13 and 24.14.