What's New in Dentrix

New features to help your team be more productive and more profitable.

The October 2024 releases of Dentrix Canada include the following features:

  • Miscellaneous Features
  • Bug Fixes

Miscellaneous Features


Bug Fixes

  • If you entered an electronic batch insurance payment for a secondary claim, the payment type incorrectly changed from Electronic Payment to Check Payment when you toggled from primary to secondary and back again. (24.19)
  • If you selected a continuing care type in the Appointment Information dialog box, the Appointment Book stopped responding. (24.19)
  • Occasionally, the Canada nation value in the database was read incorrectly. (24.19)
  • Secondary insurance pre-authorizations in ITRANS generated error 107 Missing/Invalid Insurance Coverage Flag because the flag was set incorrectly. (24.19)
  • Switching tabs in the Select Patient dialog box improperly altered search results. (24.19)
  • Appointment times were not being sorted correctly if you searched by Ap Time (appointment time) in the Select Patient dialog box. (24.19)
  • After you created a new patient in the Family File, an error message incorrectly appeared. (24.19)
  • After making a change to claim format and clicking Copy Settings, an error message “Unable to save changes” appeared. (24.20)
  • When a claim was sent to ITRANS, the EOB was assigned to the wrong patient in the Document Center. (24.20)
  • In the Patient Chart and the Document Center, the last selected patient’s name did not appear in the Search text box when you reopened the Select Patient dialog box. (24.20)
  • Archiving a patient now correctly retains subscriber information and removes insurance information. (24.21)
  • Performance issues due to large patient files were resolved. (24.21)
  • The Appointment Book no longer stops responding when appointments are set to complete. (24.21)
  • The nightly database health check incorrectly returned a low number of logs compared to the number of users. (24.21)
  • Running month end while continuing to use the Appointment Book, Patient Chart, and Ledger incorrectly caused the modules to stop responding. (24.21)
  • An error message incorrectly appeared when you tried to edit an attachment in the Document Center. (24.21)

View the Release Guide.

These versions of Dentrix Canada are known as 24.19, 24.20, and 24.21.