What's New in Dentrix

New features to help your team be more productive and more profitable.

November 2024 Releases

by | Nov 12, 2024

The November 2024 releases of Dentrix Canada include the following features:

  • Coming soon
  • Mandatory security questions
  • Dentrix system requirements
  • Miscellaneous Features
  • Bug Fixes

Coming Soon

  • The 2025 update to the CDA codes for Dentrix Canada versions G.7 and higher.

Mandatory Security Questions

  • If you have enabled passwords, setting up security questions is now mandatory. You can skip setting up security questions no more than three days.

Dentrix System Requirements

  • For 2025, Dentrix system requirements have been updated to meet Windows 11 requirements and to ensure that Dentrix continues to perform optimally. The updated requirements appear in the Dentrix 24.23 System Requirements document, so you can prepare for the new year. After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10.

Miscellaneous Features

  • The Claim and Attachment(s) check boxes were removed from the Submit Claim and Pre-Estimate dialog boxes.

Bug Fixes

  • When you upgraded from Dentrix 24.15, a temporary folder was not deleted before or after the upgrade was complete. (24.22)
  • The Prescription Identification Setup dialog box stopped responding if you did not set up definitions for Prescription Identification Type and cleared the Use Driver’s License # check box. (24.22)
  • Partially paid claims were incorrectly added to the patient’s ledger as fully paid. (24.22)
  • Aging totals were incorrect in the Aging Report. (24.22)
  • If a Preauthorization Estimate contained a completed procedure, Claim Status Notes would not open. (24.23)
  • If you posted a procedure in the Ledger or the Patient Chart and then replaced the original procedure and changed the fee amount of the replacement procedure, the changed fee amount was not saved. (24.23)
  • The update available indicator in the Help menu incorrectly indicated that an update was available. (24.23)
  • If a carrier does not accept attachments, and a claim or a preauthorization was submitted without an attachment, the Attachment Not Accepted report was incorrectly sent to the Document Center. (24.23)
  • Duplicate deductible entries in the database incorrectly caused an “Out of Memory” error when the Insurance Aging report ran. (24.23)

View the Release Guide.

These versions of Dentrix Canada are known as 24.22 and 24.23.