What's New in Dentrix

New features to help your team be more productive and more profitable.

April 2025 Release

by | Apr 30, 2025

The April 2025 releases of Dentrix Canada include the following features:

  • Family File (Beta only)
  • Miscellaneous
  • Bug Fixes

Family File (Beta only)

  • You can now open the Add New Patient dialog box from the new Family File window.
  • A tooltip appears to notify you when Exceptions and/or Notes were added to the Dental Insurance Benefits and Coverage dialog box. The same tooltip also appears in the Dental Insurance Benefits and Coverage dialog box.
  • A status indicator now appears above the Patient Information card indicating whether a patient is a New Patient, Patient, Non-Patient, Inactive, or Archived.

Miscellaneous

  • (Limited Beta Only) The Edit icons in the preview of the new Family File window now appear whenever a card contains information about the selected patient, and any card that does not contain patient information about the selected patient now has an Add button.
  • (Limited Beta only) The Add a New Patient dialog box in the Family File and the Appointment Book was modified to help you collect more information about your new patients.
  • (Limited Beta Only) The preview of the new Family File window was modified to include new cards.
  • Dentrix Imaging now installs automatically when you install Dentrix.

Bug Fixes

  • Treatment planned procedures attached to rejected/accepted cases did not appear in Progress Notes or the Ledger. (25.6)
  • If you deleted an employer or insurance plan with an attached record in the Document Center, the record was not deleted. (25.6)
  • In the Add a New Patient dialog box, Referred By still appeared as required even if you disabled that option in the Preferences dialog box. (25.6)
  • The Family File stopped responding when family records were merged. (25.6)
  • The ePad Vision option is now available in Dentrix. (25.7)
  • When Copy Saved Settings was clicked, Workstation Setup incorrectly changed the color to black and white. (25.7)
  • Secondary preauthorization responses incorrectly contained the primary subscriber ID instead of the secondary subscriber ID. (25.7)
  • When Print to PDF is set as the default printer, claim reports did not “print to pdf.” (25.7)
  • Primary and secondary pre-authorizations were identical, and the insured patient name was not changed for Blue-on-Blue Canada claims. (25.7)
  • The Appointment Book stopped responding if operatory titles exceeded 19 characters. (25.7)
  • An error occurred if you switched from the Family File and the Ledger to the Patient Chart. (25.7)
  • Billing statements were not updating the last billed date in aging or the contact table. (25.8)
  • In some circumstances, the client service attached the wrong IP address in the last IP. (25.8)
  • In Windows 11, the Family File window exhibited some alignment issues. (25.8)
  • Updating Dentrix to 25.5 incorrectly removed the Dexis Integrator toolbar buttons. (25.8)
  • Minimizing the Practice Notifications window caused a loop in which the window minimized and restored continually until you clicked the Practice Notifications button. (25.8)
  • The Office Manager stopped responding when you inactivated providers. (25.8)

View the Release Guide.

These versions of Dentrix Canada are known as 25.6, 25.7, and 25.8.

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