What's New in Dentrix

New features to help your team be more productive and more profitable.

May 2025 Releases

by | May 28, 2025

The May 2025 releases of Dentrix Canada include the following features:

  • Dentrix Imaging
  • Family File (Beta only)
  • Bug Fixes

Dentrix Imaging

  • A Show/Hide AI Findings button and patient view was added to Big Template Mode and SuperFMX allowing you to toggle between AI findings and patient view across all images.
  • A Welcome to Dentrix Imaging video appears when you open Dentrix Imaging providing you with an overview of Dentrix Imaging. A Don’t show this again option was added for those who are not first-time users.
  • Dentrix Imaging now supports direct integration with Titanium/KaVo sensors enabling you to acquire images directly without having to rely on third-party setup.
  • A pre-populated a set of favorite procedures now ensures that you have quick access to essential imaging options.
  • The compare mode was modified to display the images that only match the modality that you specified (IOX, IOC, EOX, EOC) and tooth selection.
  • In the Preferences dialog box, you can now select an option to filter acquisition devices based on DEXIS-equivalent settings to pre-select the appropriate device for intraoral and extraoral X-ray procedures.
  • The layout of the Modality View was modified to position elements relative to the x-axis instead of using a fixed-center template.
  • The Endo Mode was updated to support a “one tooth series” selection to enhance flexibility for endodontic imaging.
  • Code posting options were added for billing selection to ensure integration with Smart Image and posting to the Patient Chart.
  • A Create associated DDX lab case check box was added for CAD/CAM acquisitions to prevent duplicate codes from being posted to the Patient Chart.
  • The Post codes and Apply charges check boxes were added to prevent duplicate codes and charges from being posted to the Patient Chart.
  • Options for posting codes in Dentrix Imaging were removed for when you acquire images through Smart Image to prevent duplicate billing/charges/DDX codes from being posted to the Patient Chart.

Family File (Beta only)

  • You can now view and edit a patient’s emergency contact information.
  • You can now view and reactivate archived patients from the new Family File window.
  • You now add an employer to a patient from the new Family File window.
  • Whenever a patient’s information is updated in Dentrix Forms, a notification banner now appears under the selected patient’s name.
  • You can reverse updates from Dentrix Forms to a patient’s Contact Information.

Bug Fixes

  • In some instances, the client service attached the incorrect IP address as the last IP, causing issues with some services. (25.9)
  • Documents imported to the Document Center from Patient Engage failed to import. (25.9)
  • When simple patient search was enabled, you could not add insurance in the Family File using the “Assign dependent coverage outside family” option. (25.9)
  • Text in the Remarks section (Box 35) of the 2024 claim format failed to wrap to the next line when the text reached the box’s border. (25.9)
  • Order dates were incorrectly required for replacement prothesis pre-authorizations. (25.9)
  • After posting a condition in the Patient Chart, the note box did not appear. (25.9)
  • Changing a procedure code’s treatment area to quadrant, incorrectly posted as sextant. (25.9)
  • Selecting options in the Find New Appointment Time dialog box, and then selecting an available time from the Available Appointment Times dialog box closed operatories in the Appointment Book. (25.10)
  • Late charges were not included in YTD Totals in Totals Recalc SQL. (25.10)
  • When an upgrade installation was cancelled, the installation logs were not moved to the Dentrix\Logs folder. (25.10)
  • The Database Connection Error dialog box was taking too long to load when a connection could not be established to the server. (25.10)
  • The Client and Support Services would not start if EasyDental preceded Dentrix in the system path. (25.10)
  • If you cleared the Require Date of Birth for new patients option in the Office Manager, the Add a New Patient dialog box still required a birthdate. (25.10)

View the Release Guide.

These versions of Dentrix Canada are known as 25.9 and 25.10.

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