September 2025 Releases

The September 2025 releases of Dentrix Canada include the following features:

Family File

The redesigned Family File window is now available for all Beta offices to view and try out. We invite your feedback.

The Dentrix Imaging window has been modified to be more intuitive and easier to use.
The Imaging panel and the Imaging toolbar icons were modified.

The Active Provider and Inactive Patients and/or Providers filters no longer reset when you close and then reopen the Signature Manager.
The panels in the Office Journal now have minimum size restrictions.
A Search box was added to the Medications tab in the Health History Setup dialog box.
The Dental Insurance Claim window was redesigned and is now available to view and try out. (Beta only)
A new permission (View Guarantor Payments) was added to the Setup User Permissions dialog box.
If you have enabled passwords, you can now run a report called Practice Treatment Case Status Totals.
The icons in the Imaging toolbar have been redesigned.

In the new Family File, clicking the Help and Resource Center options incorrectly opened the US Help and Resource Center web pages instead of the Canada resources. (25.17)
Pressing the Tab key, incorrectly navigated the toolbar buttons instead of navigating through the controls on the Family File cards. (25.17)
When the ITRANS API was enabled, some users were unable to send Coordination of Benefits (COB) until the API was turned off. (25.17)
In the Treatment Planner, when you clicked the Update Case Status toolbar button, and then clicked Follow-Up Made or Proposed, the Reason in the Update Current Case Status dialog box was not saved. (25.17)
The Primary Provider search in the New Patient dialog box was not performing searches correctly. (25.18)
When you added insurance to a patient in the new Family File, the Insurance Information dialog box incorrectly defaulted to the Medical Insurance tab instead of the Dental Insurance tab. (25.18)
If you used multiple monitors, the new Family File sometimes incorrectly opened without appearing on any monitor. (25.18)
After some practices upgraded Dentrix, the online scheduler no longer wrote the patient’s phone number to Jarvis. (25.18)

These versions of Dentrix Canada are known as 25.17 and 25.18.