December 2025 Releases

The December 2025 releases of Dentrix Canada include the following features:

Family File

The redesigned Family File is available for all Beta offices to view and try out.

The cards in the redesigned Family File window have been rearranged to mirror the layout of the legacy Family File window.

The redesigned Claims Manager is available to Beta offices to view and try out.

The Dental Insurance Claim and Preauthorization windows have been redesigned and are available to Beta offices to view.

The selected patient’s last name, first name, and middle initial now appear on the left side of the title bar.

Statuses were intermittently incorrect in the Status columns of the redesigned Claims Manager and Claim Status Notes. (25.24)
The EOBs of electronic claims did not report the correct relationship of the insurance subscriber to the insured family member. (25.24)
When you edited late or finance charges, totals were incorrect. (25.24)
At random, the Appointment Book stopped responding on all workstations running Dentrix. (25.24)
Errors were not being entered into the error log. (25.24)
Intermittently, incorrect values appeared in the Status column in the Claims Manager. (25.25)
Dates in the Claims Manager were inaccurate. (25.25)
In Canada Eclaims, the familial relationship to the insured family member was incorrect. (25.25)
If you edited late or finance charges, totals were calculated incorrectly. (25.25)
The Appointment Book randomly stopped responding. (25.25)
Errors were not recorded to the error log. (25.25)
The estimated insurance portion was calculated incorrectly in the redesigned Claim Preauthorization window. (25.25)
The side panel in the Claims Manager did not default to Summary tab view. (25.25)
When an image was attached to a claim, the Include Attachments dialog box sometimes stopped responding. (25.25)
Patients were incorrectly charged late fees. (25.25)
When late or finance charges were edited, the amount was incorrectly rounded to the nearest dollar instead of including the number of cents. (25.25)

These versions of Dentrix Canada are known as 25.24 and 25.25.